We encourage you to provide as much detail, including, but not limited to:
- Description
- Which tool(s) and/or site(s) you are using
- What hardware you are using (PC, Mac, iPhone, Android, etc.)
- Screenshots, when possible
- Problem
- Desired outcome
Our Tech Support team will reply within standard support hours:
- Monday - Friday, 8 am - 8 pm ET
- Support may take up to 48 hours to respond
We strive to provide the best service possible. If we can improve our support, please let us know how.